Wheelhouse®
QuickBooks Online Integration
Custom Fields and Forms
System Administration
Troubleshooting Checklist
Document Auto Number Format
Sale Shipment Records and Tracking Information Emails
Peripherals and Equipment Requirements
Navigation and Definitions
Understanding Order Flow in Wheelhouse
Understanding People and Organizations in Wheelhouse
Admin List Views and Single Record Views
Document Categories
Logging In and Getting Started
Left Menu Navigation
Advanced Search Techniques
User Administration
User Management: Adding, Editing, and Revoking Access
User Profiles and Roles
Choosing a User Profile
Defining or Adjusting Teams
Understanding Wheelhouse Login Types
Reports, Import, Exports, and Document Templates
Running Reports
Creating Reports on Quotes, Sales, and Outside Reps
Exporting to Excel
Preparing Excel and Word Templates for Data Merge
Quality Mangement
Adding QCIR Templates
QC Non Conformance Reports (NCRs)
Adding Quality Control Inspection Records (QCIR) in Shop Work
Order Management
Creating customers, quotes and sales
Order Management Guide
Adding Dealer and Outside Rep Logins
Using Order Flags and the Flag First Configs Option
Closing a Sale
External Agent Access Levels
Printing and Emailing Quotes and Sales
Production Routing and Tracking
Shop Work and QR Scanning
Shop Work: Priority Flags and Fixed Position
Merge Line Items at a Certain Step (Stash & Merge Functionality)
Stopping Work Center or All Running Operations at the End of the Shift
Bin Locations
Shop Work
Viewing/Adding/Resolving Work Order Issues
Production Scheduling
Labor Routings
Production Definitions
External Connections - API
Items and Configurators
Product Configuration in Wheelhouse
Item Overrides: Name, Pricing, and Discounts
Public Item Selector AKA Public Display Categories
Deploying A Configurator to Another Environment
Item and BOM Import Action
Wheelhouse Change Log
Table of Contents
Dino Script® Language Reference
Appendix A: Trestle®/Dino Script® Integration
A: Table of Contents
A: Commands
A: Dynamic and DynamicProxy
A: Advanced Command Arguments
A: Introduction
A: Files
A: Direct Links - URLs and Downloads
A: Running SQL Queries
A: NPOI and Excel, DocX and Word
A: Embedded Apps with MS Access Files
A: Returning JSON Data
A: Host and Target
A: Command Arguments
A: Creating/Running a Command
Adding New Functionality with Dino Script XCommand™
Introduction
Dino Script™ Table of Contents
Operators
Concepts
Syntax
Expression Types
Keywords
Variables
Blocks and Scopes
Built-In Functions
Custom Functions (defs)
Anonymous Functions
Conditional Statements
The Context Object
FAQ
Dino Cookbook
Sandbox In-Depth
Functions as Delegates
Style Guidelines
Native Types
Aliasing
Other Dino Scripts
Table of Contents
- All Categories
- Wheelhouse®
- Production Routing and Tracking
- Shop Work and QR Scanning
- Viewing/Adding/Resolving Work Order Issues
Viewing/Adding/Resolving Work Order Issues
Updated
by Austin Beveridge
Viewing/Adding/Resolving Work Order Issues
Purpose of Work Order Issues
Issues may be used to log a problem or make a note about a Work Order. This may include items of concern or comments associated with the Work Order.
Location
Work order issues can be viewed, added, edited, and resolved in Shop Work or the Job Scheduler depending on the administrative access.
Status of Issues
Open: Requires attention
Resolved: Retained as a historical record
Viewing Issues
- In the left menu navigate to Job Scheduler or Shop Work -> view dropdown -> select Issues: All.
Resolving/Scrapping Issues
- While viewing Issues: Open Jobs in Shop Work or the Job Scheduler, find the work order, and make a note in the Recommended Action column if necessary.
- Close the Issue by selecting IsScrapped or IsResolved
- Refresh and check that the Work Order is no longer an active issue.
Adding/Editing an Issue
Adding an issue is a very similar process, whether Shop Work or the Job Scheduler is open.
- Navigate to Shop Work or the Job Scheduler -> filter Work Orders List: Open Jobs -> select the ellipses dropdown for a Work Order and click Add/Edit Issue.
- From this window, it is possible to edit/add/scrap/resolve any issues in the Work Order.
- To add an issue, click New Issue, fill out the form, and click OK.
- The Issue is saved upon exiting the Work Order Issues slideout.
